Do we need to replace our current tools?

Usually, no. The first goal is to connect and improve the tools you already use. If a tool is creating unnecessary complexity, we will show you where and why before recommending a change.

Can you use AI in our workflows?

Yes, where it makes sense. GenAI can help with summarisation, classification, drafting, routing, research, and preparing next actions. We design AI steps with human review, clear instructions, useful context, and error handling so your team stays in control.

What are agentic workflows?

Agentic workflows are useful when a task is too long or complex for a simple one-step automation. Instead of only moving data from one tool to another, the workflow can gather context, plan the next steps, draft outputs, check conditions, ask for approval, update systems, and escalate exceptions. We use them only where the added complexity creates a real operational benefit.

How quickly can we see value?

Most clients see results from their first automation sprint within two weeks of starting. On average, our process automations deliver a full return on investment within four months.

Will our team understand what you build?

Yes. Documentation and handover are part of the work. The aim is to build automations your team can trust, operate, and improve.

Do you only work in the UK?

We are UK-based and work remotely with SMEs in the UK and beyond.

DataTune

Book a Diagnostic

Business automations for SMEs that save time, cut errors, and keep work moving

We build practical automation, and data systems for growing SMEs. Connect the tools you already use, reduce repetitive admin and make everyday work more reliable.

Modern operations infrastructure, deployed in weeks, not months, without the enterprise overhead.

Book a 20-minute automation discovery call →Get the SME automation scorecard

Less manual adminCleaner dataFaster repliesFewer missed stepsBetter handoversAI where it actually helpsLonger tasks handled reliably

The problem

Your business is growing, but the process is still manual

The work gets done, but too much of it depends on people remembering the next step.

Leads sit in inboxes. Customer requests get copied into spreadsheets. Quotes, invoices, approvals, onboarding tasks, and reports move through a chain of tabs, messages, and manual checks.

That creates slow replies, messy data, missed follow-ups, and avoidable errors. It also keeps capable people stuck doing admin instead of moving the business forward.

DataTune helps SMEs turn those repeated manual processes into clear, reliable workflows.

What we do

A calmer operating system for your business

Remove repetitive admin

Stop copy-pasting between forms, inboxes, CRMs, spreadsheets, finance tools, and task systems. We automate the routine movement of information so your team can focus on decisions, customers, and delivery.

Fix broken handoffs

Make leads, requests, approvals, updates, and follow-ups move automatically to the right person or system. Everyone can see what happened, what is waiting, and what needs attention.

Use AI where it helps

Use GenAI for summarisation, classification, drafting, routing, research, and exception handling where it creates a clear business benefit. For longer tasks, we can build agentic workflows that break the work into steps, use the right context, check progress, and hand back to a person when judgement is needed.

Keep control

Every automation needs visibility, error handling, documentation, and a workflow owner from day one. That matters even more with AI-assisted workflows. We build systems your team can understand, operate, review, and improve.

Data platforms

Modern data platforms for growing SMEs

Good automation and useful AI depend on good data. We help growing SMEs connect their operational tools into a simple, useful data layer that supports reporting, automation, GenAI integrations, and agentic workflows without enterprise-scale complexity.

Fortune 500-level thinking, scaled to what actually makes sense for your business.

Then we either hand it off or stay on as your fractional automation and data team.

See what is happening across sales, operations, finance, and customer workflows
Reduce duplicate data entry and conflicting spreadsheets
Create reliable handoffs between teams and tools
Prepare your business for practical GenAI and agentic workflow use cases
Build dashboards and automations on cleaner operational data
Give AI-assisted workflows the context, permissions, and review points they need to be useful

How it works

From messy process to working automation

STEP01

Audit

We map the workflow, tools, data, decisions, exceptions, and handoffs. You get a clear view of what is slowing the process down and which fixes are worth doing first.

STEP02

Scope

We define the workflow boundary, success metrics, risks, integrations, human review points, and ownership.

STEP03

Build

We connect the systems, automate the repeated steps, add checks, and keep the workflow understandable.

STEP04

Test

We test with real examples, edge cases, and failure paths before the workflow becomes business-critical.

STEP05

Handover

You get documentation, training, ownership notes, and a simple operating rhythm for monitoring and improving the workflow.

STEP06

Optimise

Once the workflow is live, we measure what changed and improve it based on actual usage.

Packages

Start small, prove value, then scale what works

Automation Audit

£490Refunded if committed to Performance Sprint

Best for SMEs that know they have manual pain but need clarity first.

Process review
Tool-stack review
Automation opportunity map
Quick-win shortlist
ROI estimate
Recommended next steps

Start with an audit

Automation Sprint

From £2,500

Best for SMEs that want one high-value workflow live quickly.

in depth business process audit
Automation build and integration setup
Testing with real examples
Documentation
Handover session
Before/after measurement

Book a sprint scoping call

Automation Ops

From £1,500/month

Best for teams that need ongoing iteration, monitoring, support, and new workflows.

Monthly optimisation
Workflow monitoring
Support and change requests
Reporting
Automation roadmap
Fractional automation and data team support

Talk about ongoing support

Delivery credibility

Built by people who understand critical operations and production systems

DataTune is led by practitioners with experience in UK national critical infrastructure, supporting national and local government teams to improve efficiency, service delivery, and cost control.

We also maintain live B2B and D2C systems serving millions of people each month, where reliability, observability, and maintainability are requirements, not optional extras.

We bring that same discipline to private-sector automation: clear ownership, connected systems, built-in checks, documented workflows, and measurable before-and-after impact.

For technical teams

Need deeper performance or cloud-cost work?

If your main problem is SaaS latency, cloud spend, database bottlenecks, API performance, queues, or unreliable scaling, we also offer specialist infrastructure optimisation.

SaaS infrastructure optimisation without a risky rebuild.

Explore SaaS infrastructure optimisation →

FAQ

Questions, answered

We work with growing SMEs that rely on repeated operational processes across sales, operations, finance, customer service, delivery, and reporting.

Get the admin out of the way

If your team is losing time to copy-paste work, broken handoffs, messy spreadsheets, and repeated manual checks, start with a short discovery call. We will help you identify the workflows worth automating first, what can be delivered safely, and where the strongest return is likely to come from.

Book a 20-minute automation discovery call →Get the SME automation scorecard